Sector
Walkable demoMedical practice
For GP and specialist practices that want appointments, repeat prescriptions and the eternal question about locum cover off the phone line.
The trigger
Why it usually gets rebuilt
From eight to ten the line never clears. Appointment requests, repeat prescriptions, the question of who is covering during the holidays — get through and you were lucky, everyone else calls back an hour later. Reception spends its morning on the queue, not on the patients.
Typical pages
- Home
- The practice and the team
- What we treat
- Consulting hours and locum cover
- Book an appointment
- Repeat prescriptions and referrals
- Getting here, parking and access
- Patient information and data protection
Features
What actually makes the difference
Not every website needs everything. These are the points that genuinely count in this trade.
Appointments by type, not by slot
First consultation, follow-up, vaccination, screening — each type carries its own length and its own notice period. Patients on statutory and on private cover are handled separately, because quotas, slot lengths and billing differ.
Cover arrangements that keep themselves current
Holiday, training day, bridge day: the period is entered once. From then on the site shows the covering practice with its address and hours, and online booking closes for those dates by itself.
Prescription requests without clinical detail
The form asks for the medicine, the strength and the collection day — not for symptoms. Health data is a special category under Article 9 GDPR, which is exactly why the form stays this narrow.
A contact form that draws the line
An open message box invites people to describe their symptoms. So the form says plainly that clinical matters belong in the consulting room, and points urgent cases to the out-of-hours service and the emergency number.
Medical history form to bring with you
The form is there to print, not to upload. Reception saves time, and details of previous illnesses and medication never travel through a web form.
A notice bar for the short term
Closed due to illness, flu jabs from Monday, changed phone hours. One line the practice team sets itself, sitting at the top of every page.
Automation
What can run by itself
A reminder the day before
A short message by text or email, one day ahead. Patients who do not turn up are the most expensive gap in a practice day, and a reminder is the simplest thing that helps.
Cancellations release the slot
Cancel through the link in the reminder and the slot reopens at once. People on the waiting list are contacted in the order they joined, instead of someone working through a call list.
Requests arrive as tasks
A prescription request does not land in a shared inbox. It arrives in the reception team's task list with a collection day, and once the prescription is ready a pick-up notice goes out.
Call-back requests with a time window
Rather than holding the line, patients pick a window. The request appears in the practice calendar exactly where it is meant to be dealt with.
Change opening hours once
New hours apply at the same moment on the website, in the booking window and in the structured data that map services and directories read.
Integrations
Types of system typically connected — which product exactly is something we work out in the call.
- Practice management system
- Appointment book with waiting-list support
- SMS and email delivery service
- Clinicians' calendars
- Map services and medical directories
Budget
$7,150 – $14,300
The lower figure covers a single-handed practice with one calendar; several clinicians, separate quotas and a link into the practice management system push it upwards.
Tell us what you have in mind.
Answer a few questions about your project. At the end you book an appointment and see a guide figure for the effort — free, without obligation and with no sales pitch.
- You'll hear back within 24 hours
- No sales pressure
- Fixed price before work starts